Andaz Singapore — Hotel Review
Andaz Singapore occupies the upper floors of the DUO Tower in Bugis, a striking concave glass skyscraper on the edge of Kampong Glam — one of Singapore’s most characterful and walkable historic districts. The hotel sits above a direct underground connection to Bugis MRT, making it one of the best-connected properties in this Singapore guide despite not being in the conventional Orchard Road or Marina Bay hotel corridors. It opened in 2017 as the first Andaz property in Southeast Asia, and its interior — designed by Hong Kong architect André Fu in warm wood tones inspired by the traditional shophouses of the surrounding neighbourhood — has aged well.
The 342 rooms occupy floors 27 to 37, with public areas and the pool on Level 25. There is no traditional club lounge at Andaz Singapore — the brand does not operate them — and Globalist members receive complimentary breakfast served in the main restaurant rather than a private lounge setting. The hotel’s dining and bar programme is unusually strong for a lifestyle property: five venues across the building, anchored by the rooftop bar Mr Stork on Level 39 and the premium steakhouse 665°F on Level 38. For World of Hyatt members, Andaz Singapore sits at Category 6 and represents solid if not extravagant points value by Singapore standards, where cash rates routinely exceed £200 per night.
| At a Glance | Detail |
|---|---|
| Programme | World of Hyatt (Andaz brand) |
| Brand | Andaz (Hyatt lifestyle collection) |
| Address | 5 Fraser Street, Bugis, Singapore 189354 |
| MRT access | Bugis MRT (Downtown Line and East-West Line interchange) — direct underground connection from the hotel building. No outdoor walk required. Changi Airport: approximately 20 minutes by taxi or Grab; 40–45 minutes by MRT via the East-West Line |
| Distance from Airport | Approximately 20 km from Changi International Airport (SIN) |
| Rooms | 342 rooms and suites on floors 27–37. Floor-to-ceiling windows throughout. André Fu interior design in warm wood tones and russet textiles. Complimentary minibar restocked daily (non-alcoholic drinks and snacks; spirits excluded). Nespresso machine. Rain shower (standard rooms; suites add bathtub). Electronic blinds. Bose Bluetooth speaker |
| Club lounge | None. Andaz hotels do not operate traditional club lounges. Globalist members receive complimentary breakfast in the main restaurant (Alley on 25). The Sunroom on Level 25 provides complimentary refreshments and snacks for all guests throughout the day |
| Dining | Alley on 25 (all-day dining, Singapore street food concept, breakfast venue — three rooms); 5 ON 25 (refined Cantonese cuisine, Level 25); 665°F (premium steakhouse, Pira Oven, Level 38); Bar Square (lobby bar, Asian-inspired cocktails, Level 25); Mr Stork (rooftop bar, 360° views, 10 teepee huts, Level 39) |
| Pool & Fitness | Outdoor infinity pool, Level 25, with views of Marina Bay. 24-hour fitness centre. No spa |
| Nearby | Haji Lane and Kampong Glam: 5-minute walk. Little India: 10–15 minutes on foot. Marina Bay Sands: approximately 15 minutes by MRT or taxi. Atlas Bar: directly adjacent to the building. Bras Basah Bugis arts district on the doorstep |
| Check-in / out | 15:00 / 12:00. Globalist members: 4pm late checkout guaranteed |
| Parking | Paid parking in the adjacent DUO Tower. Not complimentary for standard stays; complimentary for Globalists on award night stays |
| Pets | Not permitted (service animals excepted) |
Location
Bugis is one of the more interesting neighbourhoods in which to base a Singapore visit. It sits at the junction of three distinct historic districts — Kampong Glam to the north-east, Little India to the north-west, and the Bras Basah arts and civic precinct to the south — and is accessible on foot to an unusually large number of the things that make Singapore worth exploring: Haji Lane’s independent shops and cafés, the Sultan Mosque, the coloured shophouses of Arab Street, and the National Museum of Singapore are all reachable without a taxi. The DUO Tower itself connects directly underground to Bugis MRT station, an interchange serving both the Downtown Line and the East-West Line, which means the rest of the city — including Orchard Road, Marina Bay, and Changi Airport — is straightforwardly accessible by rail.
It is worth noting what Bugis is not: it lacks the proximity to the Marina Bay waterfront that some Singapore visitors prioritise, and it is not the conventional five-star hotel corridor. Atlas Bar, widely regarded as one of the world’s outstanding gin bars, is located directly beside the building and is worth factoring into any stay. The neighbourhood rewards walking in a way that the more commercial districts around Marina Bay or Orchard Road do not.
Rooms
The 342 rooms sit on floors 27 to 37, all with floor-to-ceiling windows and the André Fu shophouse-inspired palette of warm wood, russet textiles, and natural materials. Standard rooms run to approximately 38–42 sqm — generous by Singapore city hotel standards — and are configured as open-plan spaces with a daybed, plush carpeting, and an en suite bathroom with rain shower. The complimentary minibar is a notable Andaz brand standard: stocked daily with soft drinks, beer, water, and locally sourced snacks, with spirits separately priced. Nespresso machines, a Bose Bluetooth speaker, and electronic blinds are standard across room categories. Suites add a bathtub, separate living area, and walk-in wardrobe.
Views vary by floor and aspect. Higher floors and sea-facing rooms offer partial Marina Bay views. City-facing corner rooms are the most popular for their dual-aspect windows, though they look over the commercial skyline rather than the waterfront. Standard rooms do not have a bathtub, which is worth noting for those who consider that a requirement.
Dining and Bars
The food and bar programme is the most distinctive aspect of staying at Andaz Singapore, and one that compares well against other properties in this guide. Level 25 functions as the hotel’s public hub: Alley on 25, the all-day dining venue, serves breakfast across three interconnected rooms in a format modelled loosely on the spontaneous variety of Singapore street dining — a satay station, an egg counter, a continental room, an Asian room, and a Western room, each with its own character. Globalist members receive complimentary breakfast here. Non-Globalists pay approximately SGD 30 per person. The spread is extensive and widely reviewed as one of the better hotel breakfasts in Singapore.
Also on Level 25 is 5 ON 25, a refined Cantonese restaurant open for lunch and dinner, and Bar Square, the lobby bar offering Asian-influenced cocktails. The Sunroom — a comfortable lounge space adjacent to the pool — provides complimentary refreshments and light snacks for all hotel guests throughout the day and is a useful catch-all for drinks and tea without the formality of a restaurant. There is no separate club lounge; the Sunroom serves something of that function for all guests rather than an elite subset.
Level 38 houses 665°F, the hotel’s premium steakhouse, named for the operating temperature of its Pira wood-fired oven. The restaurant specialises in halal-certified cuts and sustainable seafood and includes a wine cellar extension, The Cellar, with private dining rooms. Mr Stork on Level 39 is the rooftop bar: an open-air circular terrace with ten teepee huts, 360-degree views of the Singapore skyline, and a menu of signature cocktails and bar bites. It opens at 5pm on weekdays and 3pm on weekends. Smart casual dress is standard. Reservations are advisable; the teepee huts require a minimum spend.
Pool and Facilities
The outdoor infinity pool sits on Level 25, flanked by sun loungers and a small hotel herb garden — the highest in Singapore, according to the property — with views out towards Marina Bay. It is compact relative to resort properties but well maintained and visually striking at height. A 24-hour fitness centre completes the amenity picture; there is no spa. The hotel operates sustainably: in-room filtered water taps replace single-use bottles, and the building has EarthCheck and GSTC certifications.
World of Hyatt — Earning and Elite Benefits
| Benefit | Notes |
|---|---|
| Award category | Category 6. Standard award nights currently from 21,000 points (off-peak) to 29,000 points (peak). Note: World of Hyatt is introducing a five-tier pricing structure within each category from May 2026, which will add upper and top bands above current peak rates. Stays booked before May 2026 are honoured at the booked rate |
| Base earn | 5 World of Hyatt points per US dollar of eligible spend. Bonus multipliers by status: Discoverist +10%, Explorist +20%, Globalist +30% |
| Breakfast (Globalist) | Complimentary full breakfast for up to two registered guests daily, served in Alley on 25. Buffet format; à la carte items not included in the complimentary allowance. There is no club lounge at this property |
| Room upgrade (Globalist) | Space-available upgrade to standard suites at check-in. Globalist suite upgrade awards can be applied to confirm a suite in advance. This property has a well-documented reputation for being conservative with complimentary suite upgrades; a confirmed suite upgrade award is the more reliable route if a suite is the priority |
| Late checkout (Globalist) | 4pm guaranteed late checkout for Globalist members. Standard checkout is 12:00 noon |
| Welcome amenity | Complimentary welcome drink voucher for all guests on arrival day, redeemable at the Sunroom during the early evening window. Confirm hours at check-in |
| Minibar | Complimentary minibar for all guests — an Andaz brand standard. Non-alcoholic drinks and snacks restocked daily. Spirits are separately priced |
| UK earn routes | Amex Membership Rewards transfers to World of Hyatt at 1:1 — the primary UK route into Hyatt points. There is no UK-issued World of Hyatt credit card; the US co-branded cards (Chase) are not available to UK residents. Points can also be earned through stays, Hyatt dining, and airline partner transfers |
For Globalists, the key practical note at Andaz Singapore is the suite upgrade. The property has a documented pattern of being reluctant to provide complimentary suite upgrades at check-in, citing availability even when suites appear to be bookable at cash rates. If a suite is the priority — and given that the Andaz Suite King is a corner room with sweeping city views and a separate living space, it is worth pursuing — use a confirmed Globalist suite upgrade award applied before arrival rather than relying on a space-available upgrade at check-in. The guaranteed 4pm checkout as a Globalist is one of the most practical benefits at a Singapore property given how frequently guests are in transit to evening flights from Changi.
Andaz Singapore is the best-located World of Hyatt property in the city for travellers who want genuine neighbourhood access alongside efficient MRT connectivity — the direct underground link to Bugis station is a practical advantage that no other Hyatt property in Singapore currently matches. The complimentary minibar, strong breakfast, and the Mr Stork and 665°F dining programme make it an unusually complete lifestyle property. There is no club lounge, and the suite upgrade picture is not as generous as the Globalist programme would imply on paper, so adjust expectations accordingly. At Category 6 with current off-peak rates from 21,000 points, it represents reasonable if not exceptional points value by Singapore standards — cash rates regularly exceeding £200 per night mean the points arithmetic holds up well across most booking windows.
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